Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website: www.swagath.com

Information We Collect

We collect information from you while browsing our website, interacting with our store, or completing a purchase.

1. Information Collected Automatically

While you visit our site, we may collect:

  • Products you’ve viewed – to show recently viewed items.
  • Location, IP address, and browser details – for security, analytics, and to estimate taxes and shipping.
  • Cookies – to remember your cart contents and improve user experience.

2. Information You Provide to Us

When you make a purchase or create an account, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (securely processed by payment gateway)
  • Optional account information (username/password)

We use this information to:

  • Process and deliver your orders
  • Send order updates and account information
  • Respond to support queries, refunds, or complaints
  • Prevent fraud and ensure secure transactions
  • Improve our website and product offerings
  • Send promotional messages (only if you opt-in)

How Long We Keep Your Information

We retain your personal data only for as long as necessary for the purposes outlined above.

Order-related information (name, address, contact details) is generally retained for tax, accounting, and legal requirements.

Who on Our Team Has Access

Authorized members of our team may access your information to serve you better. This includes:

  • Administrators
  • Store managers
  • Customer support team

They may view:

  • Order details (items purchased, delivery information)
  • Customer information (name, email, billing & shipping addresses)

This access is strictly for order fulfillment, refunds, and customer support.

What We Share with Third Parties

We only share your information with trusted service providers who assist with:

  • Payment processing
  • Shipping and delivery
  • Website hosting and security
  • Order management and customer support tools

These third parties receive only the information necessary to perform their services.

Payments

We use secure third-party payment gateways to process payments.

When you make a purchase, your payment information is securely transmitted to the payment provider.

They may collect data such as:

  • Billing information
  • Order total
  • Transaction details

Manikya Silks does not store your full payment card details on our servers.

Your Rights

Depending on your location, you may have the right to

  • Access the personal data we store
  • Request corrections or updates
  • Request deletion of your data (unless legally required to keep it)
  • Withdraw consent for marketing communications

You can contact us anytime to exercise these rights.

How We Protect Your Information

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a new “Last Updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or your data, you can contact us at:

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